FAQ
Q: What payment modes do you accept?
A: We accept COD (Cash-On-Delivery), Cheque Payee to "Pawsworkz". Alternatively could do payment via bank transfer to DBS current account number 020-901021-0 or OCBC current account 552-062135-001 1 day before delivery is made to your side.
Q: Do you have any charges for delivery services?
A: Our delivery service is FREE with minimum purchase of $55 & above. For orders below $55, there is a delivery charge of $6 flat unless otherwise stated
Q: Pricing
A: Prices are subject to changes without prior notification as per suppliers' recommended retail prices.
Q: How long does it take to delivery my order?
A: We will try to expedite all our orders within 2 working days (due to stocks availablity). Please kindly indictate your preference delivery timing should you needed to. We do also provided weekend deliveries subject to area location
Q: If my proudcts is spoilt or defective, could I return & exchange?
A1: We will exchange all products due to manufacturers defects only, Please check the items upon receiving.
A2: Please kindly produce the original reciept as a proof of pruchase within 7 days in its original packaging & condition
Please kindly contact us at 96969366 (Daniel) or 90700994 (Edmund) should you require any further assistance or enquires.